The fight against internal and external fraud is heating up in 2023, as fraudsters and defenders clash in a high-stakes chess match with the reputation, security, and financial health of institutions on the line.

What factors are driving the seemingly endless rise in fraud risks? There are many culprits, but foremost among them are silos within financial institutions. In a siloed approach to fraud prevention, investigative teams work in isolation, hoarding information, technology and best practices.

This makes it easier for fraudsters to exploit gaps in the system and hinders an effective response to fraud threats. Breaking down these silos can be complex and multifaceted, combining changes to people, processes and technology, but adopting an enterprise-wide case management system is one starting point.

In this insightful conversation, we explore how a fragmented approach to fraud is driving risks, why integrating various fraud and AML systems into one case management system may be less scary than it sounds, how institutions are making decisions to build vs. buy their case management systems, and more.