In this session, our expert panelists dissect the mysteries behind scam call centers and fraud rings in this eye-opening webinar, "Dial and Steal." Join us for an exclusive inside look into the clandestine operations of scam artists and fraudsters who exploit unsuspecting individuals through deceptive phone calls.

In this session, we'll delve deep into the world of scam call centers, exploring their modus operandi, tactics, and the technologies they employ to orchestrate elaborate schemes. From impersonating government officials to masquerading as tech support representatives, we'll uncover the various techniques used to deceive and defraud victims.

Key Takeaways:

Gain insight into the psychology and tactics used by scam call centers to manipulate and deceive victims, including social engineering techniques and psychological manipulation.

Learn how to recognize common indicators of scam calls, including suspicious caller IDs, urgency tactics, and requests for personal or financial information.

Understand the devastating effects of scam calls on victims, including financial losses, emotional distress, and loss of trust in legitimate institutions.

Explore the challenges faced by law enforcement agencies in combating scam call centers and fraud rings, and learn about ongoing initiatives to disrupt and dismantle these operations.

Discover practical tips and strategies for protecting yourself and your loved ones from falling victim to scam calls, including how to verify the legitimacy of callers and report suspicious activity.

Explore the importance of raising awareness about scam calls and fraud schemes, and learn how individuals and communities can work together to build resilience against these threats.

With access to AI on the rise, the use of artificial intelligence to create convincing fake identities, deepfakes, synthetic media, and other deceptive practices that can compromise financial systems and institutions has also increased.

This session will provide a comprehensive examination of these threats and equip compliance professionals with the knowledge and tools needed to counteract them.

In this session, we’ll cover:

• Understanding AI-Driven Fraud
• Strategies to Detect and Prevent
• Case Studies and Real-World Examples

Check fraud has seen a dramatic rise in recent years, soaring to as high as $2 billion by some estimates, driven by the widespread availability of personal and financial data from major data breaches that make it easier for criminals to create counterfeit or washed checks.

Financial institutions, the postal service, and law enforcement have struggled to get ahead of these parallel mail and check fraud crimes. How can we tackle this issue better as a community and what is needed?

Join us for the session as we discuss better mail security, faster check verification processes, and disruptive mail-fishing technologies that are needed to stem the tide

In this session, industry experts will break down the National Risk Assessment rules, focusing on their importance in identifying, assessing, and mitigating risks associated with money laundering and terrorist financing. Attendees will learn how to align their compliance strategies with NRA findings to ensure robust risk management and regulatory adherence.

Key topics covered will include:

• Understanding National Risk Assessment Rules:
  • Overview of the purpose and scope of National Risk Assessments.
  • Key components and methodologies used in NRAs.
  • The role of NRAs in the global fight against financial crime.
    
    
• Practical Steps for Incorporation:
  • Translating NRA findings into actionable compliance strategies.
  • Integrating NRA insights into existing risk management frameworks.
  • Developing and implementing policies and procedures based on NRA results.

• Case Studies and Best Practices:
  • Real-world examples of organizations successfully incorporating NRA rules.
  • Lessons learned and common pitfalls to avoid.
  • Best practices for ongoing assessment and adaptation to evolving risks.

The rise of artificial intelligence and generative AI is set to disrupt the financial crime compliance landscape, but how much it reshapes the job market is an issue on minds of all professionals at all levels, from low rung risk rankers to tech-savvy algorithm tuners and more.

While technologies along the lines of large language models and machine learning could automate certain routine tasks like transaction monitoring and fraud detection, creating new efficiencies, experts warn this could make some entry-level and analyst roles redundant.

At the same time, an increased need for human oversight, model risk management, and ethical AI governance may create new high-skilled roles. Roles leveraging human expertise, like enhanced due diligence investigations, anti-money laundering policy development, and cybersecurity threat hunting could be more in-demand.

This panel explores the evolving job market, with recruiters and compliance leaders weighing in on the skills and roles that will be critical in the AI era.

Obs in financial crime compliance and enforcement are not always easy, and amid the daily grind it can be easy to lose sight of a simple fact - financial crimes are human crimes, with individual victims beyond the money trails and account numbers.

All those who detect and prevent financial crime make a real impact for real people, and this session is all about celebrating why the work of fincrime professionals matters. Come to hear true stories about the positive impact of fraud investigations, efforts to recover assets for scam victims, and much more. Leave inspired to keep fighting the good fight against financial crime!